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Frequently Asked Questions

What happens to meal plan meals if I don't use them up every week?

Depending on your plan, the meals are reset every Sunday.

What are Falcon Points?

Falcon Points are dollars that can be used at the BBC, Siebert Dining Hall, the Falcon Nest, or the vending machines on campus. Each Falcon Point is the equivalent to one dollar.

What happens to Falcon Points if I don't use them up?

Falcon Points that remain at the end of the semester are forfeited.

Where can I use meal plan meals?

You can use your  meals at Siebert Dining Hall, the BBC, and the Falcon Nest.

Can I use my meals for a guest?

Yes if you are on one of the Block Meal Plans you may use any meal for guest. If you are on the other meal plans, you may use Falcon Points.

Do I have to have a meal plan?

It is University policy that if you are staying in the residence halls on campus you must have a meal plan.

When can I change my meal plan?

You are only able to change your meal plans before the first week of classes each semester.

How do I add money to my card?

Stop by the University Business Office in Luther (by admissions) to add money to your card or to purchase a meal plan.

Who should I speak with if I have a food allergy?

You can email or call (262) 243-4309 General Manager, Angela Jensen, to set a time to discuss your needs with him or the chef.

Where can I go on campus if I have questions about my meal plan?

You can visit the CUW Dining Services in Siebert Dining Hall. 

Phone: (262) 243.4309 

Fax: (262) 243.3561 

Office Hours:
Monday-Thursday: 9:00 a.m. – 4:30 p.m.
Friday: 9:00 a.m. – 4:00 p.m.

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Concordia University Wisconsin | Dining Services | 12800 N Lakeshore Drive | Mequon, WI 53097 | tel. (262) 243-4396 | Contact Us